Digi ConnectPort X4 Manual de usuario descargar pdf (Pagina 5)

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Introduction to the ConnectPort X4

Important Information Regarding Your Device

Your device is configured to automatically register with a Device Cloud Technical Support Account when

you first power up your device*. Activation with Device Cloud Technical Support is free. Our Device

Cloud Technical Support team will only access your device upon your approval. With your consent, the

Device Cloud Technical Support team is afforded visibility and access to your device to diagnose and

resolve issues, should you require assistance.

For any support queries, please contact the Device Cloud Customer Support Center by phone at

952.912.3456 or via our web portal at: http://www.digi.com/support/eservice/login.jsp?p=true

Should you wish to forego the enhanced service and benefits that automated registration with Device

Cloud Technical Support provides, you can disable this feature via the gateway’s web UI:

• Open the web UI of the gateway using the method outlined in the Quick Start Guide

• Navigate to the Configuration > Device Cloud section

• From the “Short Messaging” menu, uncheck the box labeled Opt-in.

• To completely disable SMS, uncheck the box labeled Enable SMS.

• Uncheck the box labeled Enable Device-Initiated Device Cloud Connection.

• Click Apply.

• Reboot the gateway

*The registration process involves sending a single SMS message containing the device’s mobile phone

number. Network costs associated with this single SMS transmission are the customer’s responsibility.

Any device information stored in the Device Cloud Technical Account is secured with adherence to

Device Cloud security and privacy procedures, and will not be disclosed to, or accessible by third parties.

If you currently configure your Digi device using a configuration file (defaults.rci), then in order to disable

this feature, you will have to update that file.

Using this Guide

This guide is meant to be used in conjunction with Digi’s ConnectPort X4 Quick Start Guides. Depending

on which ConnectPort X4 model you have purchased, all of the information in this guide will not be

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Digi ConnectPort X4 Manual de usuario Pagina 5