Digi AnywhereUSB Guía de usuario descargar pdf (Pagina 64)

AnywhereUSB Remote I/O Concentrator User Guide 64

Troubleshooting

If you are having a problem installing the AnywhereUSB drivers inside a virtual machine

due to a Code 39 error:

Does the virtual machine have the file “USBD.SYS” in the “...\system32\drivers” folder? If not, the

following workaround is required:

1. Make sure Windows is configured to show file extensions.

For XP, in My Computer, click Tools > Folder Options. Click the View tab. Scroll down and

uncheck Hide extensions for known file types (unless already unchecked) then click OK.

For Vista and Server 2008, go to Computer, click Organize, Folder and Search Options then

click the View tab. Scroll down and uncheck Hide extensions for known file types (unless

already unchecked) then click OK.

2. Search the Windows disc that matches the virtual machine's Operating System for the file

USBD.SY_. The exact location of this file varies, depending on the Windows Operating System:

• XP 32-bit: i386 folder

• XP 64-bit: IA64 folder

• Server 2003: i386 folder

• Server 2003 R2: i386\DRIVER.CAB

• Server 2008 & Server 2008 R2: sources\install.wim\5\Windows\System32\drivers\

• Vista: sources\install.wim\5\Windows\System32\drivers\

Note: For newer operating systems with the install.wim file, it is recommended to use software

such as 7-Zip to browse the contents of that file to locate USBD.SY_.

3. Copy USBD.SY_ and paste it in the ...\system32\drivers folder on the virtual machine, then

RENAME that file to USBD.SYS. Be sure to paste it in the drivers subfolder and not system32.

4. Reboot the virtual machine.

5. After Windows loads, the AnywhereUSB Host Controller(s) and AnywhereUSB/RealPortUSB

Root Hub(s) component(s) in Windows Device Manager should successfully install

automatically.

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Digi AnywhereUSB Guía de usuario Pagina 64